Bulk pricing can be discussed with your Dedicated Account Manager. If you are unsure who your account manager is, please reach out to our customer experience team and we can guide you from there.

<p><span data-contrast="none" lang="EN-US" id="isPasted">Bulk pricing can be discussed with your Dedicated Account Manager. If you are unsure who your account manager is, please reach out to our customer experience team and we can guide you from there.&#xA0;</span></p><p><br></p><p><br></p><p><br></p><p><br></p>

Can I get bulk pricing for larger orders?

Marketing Assets. Consider this your always-on resource center. We’ve stocked the Wholesale Asset Dropbox with everything you need to save time and streamline your operations. From high-resolution marketing materials to detailed product specification

<div data-block="true" data-editor="42q9d" data-offset-key="e673k-0-0" id="isPasted"><p data-path-to-node="1"><strong>Marketing Assets</strong></p><p data-path-to-node="1" id="isPasted">Consider this your always-on resource center. We&#x2019;ve stocked the <b data-path-to-node="1" data-index-in-node="64">Wholesale Asset Dropbox</b> with everything you need to save time and streamline your operations. From high-resolution marketing materials to detailed product specifications, these resources are designed to help you educate your customers and drive informed purchasing decisions.</p><ul data-path-to-node="2"><li><p data-path-to-node="2,0,0"><b data-path-to-node="2,0,0" data-index-in-node="0">Access the Hub:</b> <a target="_blank" rel="noopener" href>True Wholesale Assets - Dropbox</a></p></li></ul><hr data-path-to-node="3"><h2 data-path-to-node="4" id="exclusive-partner-perks"><b data-path-to-node="4" data-index-in-node="0"><span style="font-size: 16px;">Exclusive Partner Perks</span></b></h2><p data-path-to-node="5">We value the commitment you make to the health of your community. To support your growth, our <b data-path-to-node="5" data-index-in-node="94">Wholesale Partners Program</b> provides tangible advantages to give your business a competitive edge. This includes early access to new product launches and exclusive promotional offers tailored for our B2B network.</p><ul data-path-to-node="6"><li><p data-path-to-node="6,0,0"><b data-path-to-node="6,0,0" data-index-in-node="0">Explore Your Benefits:</b> <a target="_blank" rel="noopener" href>Wholesale Partners &#x2013; True Protein B2B</a></p></li></ul><hr data-path-to-node="7"><h2 data-path-to-node="8" id="flexible-incentive-structure"><b data-path-to-node="8" data-index-in-node="0"><span style="font-size: 16px;">Flexible Incentive Structure</span></b></h2><p data-path-to-node="9">We&#x2019;ve listened to your feedback over the past few years and have evolved our incentive structure to offer better choice and flexibility. We understand that every business&#x2014;from high-performance gyms to clinical pharmacies&#x2014;has different needs.</p><p data-path-to-node="10">You can now select the incentive bundle that provides the most value to your specific environment:</p><ul data-path-to-node="11"><li><p data-path-to-node="11,0,0"><b data-path-to-node="11,0,0" data-index-in-node="0">Sample Bundle:</b> Perfect for driving trial and engagement through taste and direct experience.</p></li><li><p data-path-to-node="11,1,0"><b data-path-to-node="11,1,0" data-index-in-node="0">Accessory Bundle:</b> Ideal for providing functional value and hardware to your members or customers.</p></li></ul><p data-path-to-node="12">While we maintain standardized bundles to ensure consistency and quality control, this shift allows you to choose the path that best supports your unique business goals.</p></div><div data-block="true" data-editor="42q9d" data-offset-key="15pei-0-0"><p><br></p><p><br></p></div>

What benefits do I get as a wholesaler?

<div data-block="true" data-editor="4p8k4" data-offset-key="c72kg-0-0" id="isPasted"><div data-offset-key="c72kg-0-0"><span data-offset-key="c72kg-0-0"><span data-text="true" style="font-size: 16px;">We absolutely love being involved with community events, especially those organised by our valued Wholesalers. Your support is highly valued, and we are thrilled to give back. We have a new process in terms of our support for events and we kindly ask that all sponsorship requests be submitted through our Event Sponsorship Form: </span></span><span style="font-size: 16px;"><a href="https://www.trueprotein.com.au/pages/event-sponsorship" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;"><span data-offset-key="c72kg-1-0"><span data-text="true">True Protein Event Sponsorship | Application Form</span></span></a></span></div></div><div data-block="true" data-editor="4p8k4" data-offset-key="5309u-0-0"><div data-offset-key="5309u-0-0"><span data-offset-key="5309u-0-0" style="font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="4p8k4" data-offset-key="efq8u-0-0"><div data-offset-key="efq8u-0-0"><span data-offset-key="efq8u-0-0"><span data-text="true" style="font-size: 16px;">This ensures we have all the necessary details to review your proposal and provide the best support possible.&#xA0;</span></span></div><p><br></p><div data-block="true" data-editor="4p8k4" data-offset-key="efq8u-0-0" id="isPasted"><div data-offset-key="efq8u-0-0"><span data-offset-key="efq8u-0-0"><span data-text="true" style="font-size: 16px;">Please note that we require a minimum of 4 weeks lead time for all event sponsorship requests to allow sufficient time for review and preparation. If you have any questions, we are here to help.&#xA0;</span></span></div></div><div data-block="true" data-editor="4p8k4" data-offset-key="9olc5-0-0"><br></div></div>

I am having an event for my business, can you support with some product?

Have a question you can't find the answer to? Our team is here to help so click here to send us an email ⭐

You will be connected to one of our dedicated wholesale specialists, just be sure to let us know you have a wholesale account, and we can help you right away.

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True Protein B2B

General Questions

Can I sell True products on my online store?

Are there any exclusive deals or promotions for Wholesale customers

What kind of training or support do you provide to help our staff educate customers about your products

Gym: How can I increase True Protein sales within my gym?

Pharmacy: How can I increase True Protein sales within my Pharmacy?

Supp Store: How can I increase True Protein sales within my Supplement Store?

Health Food: How can I increase True Protein sales within my Health Food Store?

Sales Assistance

What is the time frame for dispatch?

Do I have to pay for shipping?

Can I do Click and Collect from your Sydney location?

Dispatch

How long will it take to receive my order?

How do I track my order?

Do you ship to PO box addresses?

What time will my order be delivered?

What happens if I am not at my workplace to receive the delivery?

I am missing a box from my delivery.

Shipping & Delivery

Why is there no scoop in the bag?

Where can I find the batch number of my product?

What kind of flavours does True use in their products?

How should I store my products?

Are True's products Halal suitable?

Are True's products considered keto?

Are True's products low FODMAP?

Is True's  Gut Health low FODMAP?

Does True third party test their products for heavy metals?

Does True test their products for allergens?

Are True's  products exposed to Bovaer or Rumin8?

Why is the shelf life of True's products lower than other brands?

How do my customers measure their protein powder effectively?

Are our products suitable during Pregnancy?

Are your products suitable during breastfeeding?

Common Customer Questions

How can I add to my order?

What do I do if I have received a faulty/damaged product or an incorrect product?