We get this question a lot, and it’s an important conversation to have. While we prioritise organic ingredients wherever they align with our standards, we don't believe a 'certified organic' stamp is the only way to measure quality. In fact, sometime

We get this question a lot, and it&#x2019;s an important conversation to have. While we prioritise organic ingredients wherever they align with our standards, we don&apos;t believe a &apos;certified organic&apos; stamp is the only way to measure quality. In fact, sometimes the best choice for your health&#x2014;and the planet&#x2014;doesn&apos;t come with a badge.Why we look beyond the &apos;Organic&apos; label:<ul data-path-to-node="7"><li>Supporting Independent Farmers: Many of our smaller, independent farmers use traditional organic practices but find the official certification process too expensive or time-consuming. We choose to support their craftsmanship and sustainable soil management regardless of their paperwork.</li><li>Nutritional Superiority: In certain regions, non-organic ingredients can actually offer superior nutritional profiles or a more reliable supply due to specific soil and climate conditions.</li><li>Environmental Impact: We look at the big picture&#x2014;including carbon footprint and water usage&#x2014;to ensure our ingredients are truly sustainable, not just &apos;organic&apos; on paper.</li></ul>Our Verification Process:&#xA0;Even when an ingredient isn&apos;t certified organic, we never guess. We work directly with our suppliers, reviewing detailed reports on exactly how every ingredient is grown, harvested, and handled.The True Standard:&#xA0;Whether an ingredient is certified organic or not, it must meet our rigorous quality benchmarks. We stand by every single item in our pouches because we know its history from the ground up.

Why are True's products not organic?

We believe in total transparency when it comes to what you put in your body. Every product we craft has its full nutritional profile and ingredient list available right on the shop page of our retail website www.trueprotein.com.au. Next to the 'Add t

We believe in total transparency when it comes to what you put in your body. Every product we craft has its full nutritional profile and ingredient list available right on the shop page of our retail website <a href="//www.trueprotein.com.au">www.trueprotein.com.au</a>&#xA0; <ul data-path-to-node="7"><li style="font-size: 16px;">Next to the &apos;Add to Cart&apos; button, look for the link that says &apos;See Nutritionals for this flavour.&apos;&#xA0;</li><li style="font-size: 16px;">This will take you to the full Nutritional Panel and comprehensive ingredient list further down the page, located just below the product benefits and description.</li></ul><img src="https://attachments.gorgias.help/ldzOw7J5eW2oL59m/hc/JWE4j73oEe7ZlV9b/2025071802-d0d24dd1-ecb2-4455-ac69-cb38d41edf05-854d0737-c6a4-4046-97cc-451a34ef3543.png" style="width: 300px;" class="fr-fic fr-dii">

Where can my customers find the ingredient panel of your products

We know that fueling active kids and teenagers is a top priority for our community. While our products are primarily formulated for adults, many of our cleanest blends are excellent options for supporting growing bodies, provided they are enjoyed as

We know that fueling active kids and teenagers is a top priority for our community. While our products are primarily formulated for adults, many of our cleanest blends are excellent options for supporting growing bodies, provided they are enjoyed as part of a balanced, whole-food diet.Suitable for Ages 3&#x2013;18:&#xA0;From an ingredient and safety perspective, the following products are generally suitable for healthy children and teenagers (assuming no specific food allergies):<ul data-path-to-node="7"><li>The Protein Essentials: WPI (Whey Protein Isolate), WPC (Whey Protein Concentrate), and our Plant Protein range.</li><li>Fuel on the Go: Our Protein Bars.</li><li>Family Favorites: Protein Pancakes, Mousse, and our Hot Chocolate.</li></ul>Key Considerations for Parents:<ul data-path-to-node="9"><li>Individual Needs: Every child is different. We always recommend checking the nutritional panel for each specific flavor and consulting with a health professional&#x2014;such as a pediatrician or dietitian&#x2014;to ensure it aligns with your child&apos;s unique growth and energy requirements.</li><li>Portion Sizes: Remember that a child&apos;s protein requirements are typically lower than an adult&apos;s. You may want to adjust the serving size accordingly.</li><li>A Balanced Approach: These products are intended to complement, not replace, the vitamins and nutrients found in fresh, whole foods.</li></ul>What to Avoid:&#xA0;Please note that products containing high levels of caffeine or specific ergogenic aids (like Pre-Workout or Fat Burners) are strictly for adults and are not recommended for children or teenagers.&quot;

What products are suitable for children and teenagers?

At True Protein, we are committed to supporting your goals at every stage of life. However, certain high-performance formulas are designed specifically for the physiological needs of adults. Because children and young teenagers (under 15) have differ

At True Protein, we are committed to supporting your goals at every stage of life. However, certain high-performance formulas are designed specifically for the physiological needs of adults. Because children and young teenagers (under 15) have different metabolic requirements and developing systems, the following products are not recommended for this age group:Products for Adults (15+):<ul data-path-to-node="7"><li>Performance &amp; Energy: PREWorkout, Non Stim PRE, and Endurance.</li><li>Recovery &amp; Amino Acids: Post Workout, Creatine, Carnitine, Glutamine, and Magnesium+.</li><li>Specialised Blends: ProDefine Protein, Meal Replacements, and Electrolyte formulas.</li><li>Wellness Support: Collagen and Gut Health.</li></ul>Why the age limit?&#xA0;Many of these products contain active ingredients&#x2014;such as caffeine, specific ergogenic aids, or high-potency amino acids&#x2014;that are formulated for adult bodies. A child&#x2019;s nutritional needs are best met through whole foods and our &apos;Family-Friendly&apos; range (like WPI or Pancakes) rather than specialised performance supplements.Seeking Professional Guidance:&#xA0;If you are considering any of these supplements for a younger athlete or teenager, we strongly recommend consulting a doctor or a qualified dietitian beforehand<div data-block="true" data-editor="9qvhs" data-offset-key="b211i-0-0"> </div>

What products are not suitable for children and teenagers??

Magnesium+ and Greens:. Our Magnesium+ is formulated based on solid research to support recovery and sleep. We take safety incredibly seriously, which is why we have proactively adjusted our formula to be well within the safest margins. There has bee

Magnesium+ and Greens:&#xA0;Our Magnesium+ is formulated based on solid research to support recovery and sleep. We take safety incredibly seriously, which is why we have proactively adjusted our formula to be well within the safest margins.There has been a lot of media attention regarding Vitamin B6 toxicity. To put your mind at ease, let&#x2019;s look at the numbers:<ul data-path-to-node="8"><li>The Limit: The Australian safety guideline (NHMRC Upper Level of Intake) for adults is 50mg per day. This is the amount considered safe to take every day long-term.</li><li>True Magnesium+: We have reformulated our Magnesium+ to contain just 1mg of Vitamin B6 per serve.</li><li>The Result: One scoop of True Magnesium+ provides only 2% of the daily safety limit. You would need to take 50 scoops in a single day to hit the upper threshold!</li></ul>Cases of B6-related side effects generally involve individuals taking massive doses over long periods. For example, widely reported cases often involve intakes of 260mg+ daily (that&#x2019;s over 260 times the dose in our Magnesium+).<ul data-path-to-node="10"><li>Our Philosophy: We believe in &quot;effective, not excessive.&quot; By keeping our B6 at 1mg, we ensure you get the absorption benefits without getting anywhere near the danger zone.</li></ul>Stacking with Greens: &#xA0;If you are taking other True supplements, you are likely still well within the safe zone.<ul data-path-to-node="12"><li>Example: Our Greens formula contains just 0.2mg of B6 per serve.</li><li>Total Stack: Even if you take Magnesium+ and Greens daily, your total is only 1.2mg&#x2014;still miles below the 50mg limit.</li></ul>Our Recommendation&#xA0;As with any supplement, more isn&apos;t always better. We recommend sticking to the directed dose (one serve before bed). If you are taking high-strength multivitamins from other brands, just check their label to ensure your total daily B6 intake remains below 50mg.&#xA0;

Which products of True have B6?

After careful consideration, we made the difficult decision to discontinue our Plant Protein Bars early in 2025 due to low demand. While this was not an easy decision to make, it has become unfeasible for us to continue producing and selling this pro

After careful consideration, we made the difficult decision to discontinue our Plant Protein Bars early in 2025 due to low demand. While this was not an easy decision to make, it has become unfeasible for us to continue producing and selling this product at the current volume. We understand that this may come as disappointing news and want to assure you that this decision was not made lightly. We have explored various options to keep the product available but ultimately are unable to sustain its production. We included this note that was on the product page, which was recently removed once the bars sold out. We remain committed to providing you with high quality supplements and hope you can understand that our decision will allow us to continue to innovate and offer premium performance products. While we don&apos;t have any products that are similar, we welcome your feedback and do apologise for any disappointment caused.

I can't find the plant bars on the website?

We remain committed to providing you with high quality supplements and hope you can understand that our decision will allow us to continue to innovate and offer premium performance products. While we don't have any products that are similar, our whey

<div data-block="true" data-editor="f8n00" data-offset-key="7615t-0-0" id="isPasted"><div data-offset-key="7615t-0-0">After careful consideration, we made the difficult decision to discontinue our BCAA supplement due to low demand. While this was not an easy decision to make, it has become unfeasible for us to continue producing and selling this product at the current volume. We understand that this may come as disappointing news and want to assure you that this decision was not made lightly. We have explored various options to keep the product available, but ultimately are unable to sustain its production.</div></div><div data-block="true" data-editor="f8n00" data-offset-key="b0034-0-0"><div data-offset-key="b0034-0-0"> </div></div><div data-block="true" data-editor="f8n00" data-offset-key="bfjv5-0-0"><div data-offset-key="bfjv5-0-0">We discontinued this product in late 2024 and did have a note on the product page for a month or so leading up to this, advising customers of this upcoming change.&#xA0;</div> We remain committed to providing you with high quality supplements and hope you can understand that our decision will allow us to continue to innovate and offer premium performance products. While we don&apos;t have any products that are similar, our whey protein blends do contain a serve of BCAA per portion.</div>

I can't find your BCAA's on the website?

Is Magnesium+ the same as ZMA?Yes! Our ZMA has a new name and a fresh look, but the formula has not changed. Here's all. New Name: We’ve renamed it Magnesium+ to make its benefits clearer. Same Formula: You’re still getting the same clean, dietitian-

Is Magnesium+ the same as ZMA? Yes! Our ZMA has a new name and a fresh look, but the&#xA0;formula has not changed.&#xA0; Here&apos;s all<ul><li>New Name: We&#x2019;ve renamed it Magnesium+ to make its benefits clearer.</li><li>Same Formula: You&#x2019;re still getting the same clean, dietitian-formulated blend.</li><li>Better Value: We&#x2019;ve reduced the pack size and the price to make your daily routine more affordable.</li><li>More Choice: Now available in an Unflavoured version for easy stacking.</li></ul> Who can use Magnesium+?While athletes love it for muscle repair, Magnesium+ is a &quot;foundational&quot; tool for anyone. If you have a high-pressure job or a busy lifestyle, the blend helps support your nervous system, clear mental fog, and build resilience against daily stress. Not sure which products are right for you? Contact our team at wholesale<a data-start="423" data-end="449" rel="noopener" style=" text-decoration: none;">@trueprotein.com.au</a> as we&apos;re aways happy to help find the best products that work for your store location and customers.

ZMA -> Magnesium+ Transition

Don't worry, it hasn't gone anywhere! We have officially renamed ZMA to Magnesium+. You will find the same formula under this new name in our 'Health & Wellbeing' and 'Recovery' sections. What else has changed?. New Look: Magnesium+ has been redesign

Don&apos;t worry, it hasn&apos;t gone anywhere! We have officially renamed ZMA to Magnesium+. You will find the same formula under this new name in our &apos;Health &amp; Wellbeing&apos; and &apos;Recovery&apos; sections.What else has changed?New Look:&#xA0;Magnesium+ has been redesigned to match our updated Wellbeing Range. We&#x2019;ve moved toward a cleaner, more intuitive look so you can easily identify our recovery-focused products on your shelf.Unflavoured version: You asked, we delivered! We wanted to add the benefits of Magnesium+ to stack with other products. The Unflavoured version is neutral and was created specifically for &quot;stacking&quot; without affecting the taste of your favorite drinks.New Size:&#xA0;We want to make foundational recovery accessible to everyone. By adjusting the pack size, we&#x2019;ve been able to lower the entry price, making it easier for you to keep Magnesium+ as a permanent staple in your daily routine.Samples:&#xA0;Along with the rebrand, we&#x2019;ve launched Magnesium+ sample sachets. These are perfect for traveling or for trying out our new flavor variants before buying a full-sized bag.

Why can’t I find ZMA on the website anymore?

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