How do I track my order?Updated 15 days ago

We encourage our customers to use the Australia Post app as the best way to track and manage your order. Simply download the app and log in with the same email address used when purchasing from us. Alternatively, click the link in the email you received notifying the dispatch of your order. This will take you directly to the Australia Post tracking number and provide information on your tracking. Please allow 24 for your order to be scanned into the Australia Post network and for tracking information to become available.  

Alternatively, you can copy and paste the tracking number into the carrier's website or use the Australia Post App with the email address associated with your wholesale account. AusPost app - Australia Post 

Our team packs your order at the same time; however, boxes can be separated during processing at the Australia Post depot. You can track any subsequent boxes in your order of via the drop-down box in your tracking link.