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Dispatch
What is the time frame for dispatch?
Your True order is packed and dispatched within 2-3 business days. *Our warehouse operates 6am-8pm Monday – Wednesday and 6am- 2pm Thursday and Friday. You will be notified by email (and, if selected, SMS) and your tracking number will be supplied. *
Do I have to pay for shipping?
Australian Shipping Rates. FREE for orders of $500 or more. $25 flat rate standard shipping for orders under $500. Express shipping minimum rate is $30. Please Note: Dynamic pricing activates beyond the $30 minimum, which is driven by the weight and
Can I do Click and Collect from your Sydney location?
We would like to advise we have recently moved offices and are no longer able to offer our Click & Collect service. We apologise for any inconvenience this may cause and completely understand this may change your usual process. As an alternative, we’